Usually by T/T, ACH, Paypal, Credit Card, Zelle, or Stripe.
1) Quality Control
We have a professional QC team. 100% full inspection before container shipment.
a1. QC in Workshop Four supervisors will check the accessories' quality and quantity to make sure products meet order requirements.
a2. QC in 100% road testing before packaging After full assembly, three workers will check all the performance features of ebikes and ride for 5-10 minutes on the real road before packaging.
2）Quality Complains
If any customers make quality complaints. We'll forward it to our after-service team. They will report directly to our factory manager. Usually, we will hold a meeting with the production, purchasing, and packaging departments within 24 hours. and will respond in 48 hours with feedback and solutions.
3）Negotiation
Usually, we contact customers by email and telephone. We also go abroad every year to a different market to visit our current customers. We meet and talk face to face for a better understanding.
Marketing materials and branding posters to show the advantages of our products.
CyberGear, an authorized manufacturing licensee of Apple Inc., is a global leader in premium
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